By Brooke Thomson
President & CEO

One of the signature strengths of AIM is its ability to help Massachusetts employers meet a variety of challenges throughout their organizations. Many people know AIM primarily for its public-policy work, but we also maintain one of the largest and most respected human-resource services businesses in Massachusetts.

AIM HR Solutions helps more than 400 Massachusetts businesses each year with tailored HR support, training, and compliance guidance. Whether you’re looking to strengthen your HR team, develop your leaders, or ensure compliance, AIM HR Solutions meets you where you are and builds a plan that fits.

Headed by Executive Vice President Kyle Pardo, AIM HR Solutions provides a lifeline to companies large and small that are trying to succeed in an increasingly complex environment. Kyle and her team help these companies navigate everything from the new Massachusetts wage-equity law to handling federal immigration raids to ensuring that front-line supervisors comply with employment laws.

More than 160 member companies call the HR Solutions Helpline every month, where employers trust HR experts like Tom Jones, Terry Cook, Sarah Piscatelli, Steve Pangione, and Annette Dupree to provide answers to their toughest questions. The division also conducts public education programs, on-site training and even places professional HR people into member companies if needed.

The results are impressive.

When a large health-care provider faced an unexpected vacancy in the HR role responsible for managing leaves of absence, the company turned to AIM HR Solutions for help. Massachusetts’ Paid Family and Medical Leave (PFML), often administered alongside federal Family and Medical Leave Act (FMLA) and other programs, requires accuracy, compliance, and timely communication, skills the client suddenly lacked.

Within days, AIM HR Solutions assigned an experienced HR consultant to step in for three months. During this time, the consultant managed all current and new leave cases, mentored an internal employee preparing to take on the role, and provided best-practice insights from other organizations, all while upholding confidentiality and professionalism.

The result was a seamless transition. Employees received timely, thoughtful responses, and HR operations continued without disruption.

The Chief Human Resources Officer said, “This consultant came with the skills and knowledge to provide immediate support to our employees and HR team. She offered best practices we could use and, most importantly, provided a qualified and capable resource quickly. No search needed.”

Another company, a local financial institution with employees across several states, turned to AIM HR Solutions to ensure their employee handbook was both compliant and easy to understand. Our consultants reviewed their existing handbook, created state-specific addendums, and ensured consistency across policies.

The result was a comprehensive, compliant, and employee-friendly handbook that gave both leadership and staff confidence.

As their Director, HR Total Rewards and Operations shared: “The experience was outstanding…expert guidance on legal compliance, policy clarity, and best practices…I highly recommend their services to any organization looking to strengthen their HR documentation!”

AIM HR Solutions is more than a service – it’s a partnership that helps Massachusetts employers and their teams thrive. Learn more at www.AIMHRSolutions.com or reach out to HRinfo@AIMHRSolutions.com to connect with our experts today.